Digital Hosting

99.8% Up-time Guarantee

Digital Hosting will credit your account for the fees paid for any month in which an unplanned service interruption occurs due to failure of a Digital owned server or other equipment. An unplanned interruption is defined as any consecutive 10 minute period of site inaccessibility for which a customer did not receive 24 hours prior e-mail notification.

Digital Hosting is not responsible for interruption resulting from non-Digital owned equipment, Network Solutions related issues, customer installed applications or scripts, Acts of God, or "Denial of Service" attacks on Digital Hosting or its customer's website.

Any Refunds issued are issued as credits to the customers account. Refunds are issued upon request of the customer and upon determination by Digital Hosting that a Service Interruption has occurred. All requests for refunds must be made, in writing, to Digital Hosting within thirty days of the Service Interruption.

Digital Hosting is not responsible for damages, loss of profits, sales, or any other indirect cost related to any Service Interruption. In no event will Digital Hostings liability for Service Interruptions exceed the total amount paid for service for one month.

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